by Tom Brockhurst | Apr 11, 2021 | Case Studies, Community Health
Summary In mid-2019, a new CEO had been appointed and the existing 5-year Strategic Plan was due to be reviewed and updated. There was a need for change and growth as the population of the area served was rapidly increasing as was the competition from other heath...
by Tom Brockhurst | Apr 8, 2021 | Case Studies, Education
Summary The Marrung Central Governance Committee (CGC) was established in 2016 to support the 10-year MarrungAboriginal Education Plan 2016 – 2026, (Marrung), which acknowledges that improved and sustained outcomes for Koorie learners will only be achieved if an...
by Tom Brockhurst | Apr 8, 2021 | Case Studies, Local Government
Summary A team of 20 mobile Maternal and Child Health Care Nurses were working in multiple sites across the Council area, many working on their own for most of the time. The culture, moral and performance was low with limited leadership effectiveness. A new...
by Tom Brockhurst | Apr 8, 2021 | Case Studies, Disability Services
Summary Disability funding changed overnight and the sales and delivery model of the industry transformed from a funded framework to user pays. The business needed to adapt to the new way of customer acquisition and retention quickly in order to survive. Challenge...
